[2024 Job openings] Account Management (E-Commerce and Social Commerce)

At AnyMind Thailand, we are dedicated to empowering e-commerce enablement businesses and driving success in the digital marketplace. We are seeking an enthusiastic Account Management (E-commerce and Social Commerce) to join our team and foster strong relationships with our valued clients.

What You'll Do 

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

 Who You Are

• Bachelor’s Degree
• Internship or professional experience in a sales or customer service role
• Able to work in the first quarter of 2024
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Proficiency with common customer success and customer relationship management software, such as Hubspot and Salesforce
• Professional certification

Why You Will Love It

• Competitive salary with high commission
• Performance review (2 times a year)
• Performance bonus (1 time per year from 0.5-month to 3-month salary amount)
• Annual paid leave
• Health insurance
• Social security
• Monthly birthday celebration
• Monthly, quarterly, annual MVP awards (prizes up to 8,000USD)
• Creative office environment located at EmQuartier
• Work in a professional and dynamic environment
• Good chance to explore new trends in the digital market