Conversational Commerce Platformview site
Improve customer experience through conversational commerce
AnyChat maximizes the value you can provide to customers by amassing, analyzing and leveraging purchase data to turn your customers into engaged fans.
Real-time conversations to drive conversions
AnyChat improves purchase intent by identifying latent needs through chat communication, just like being serviced by an assistant in a physical retail store, enabling instantaneous communication to enhance and address issues along the purchase journey.
- One-to-one customer support
- Address needs for purchase consideration
Save manpower costs
Customers can now have a scalable communication channel for support and FAQs, further enhancing customer touchpoints
- Automation of FAQs
- Centralized management of inquiries
- 24-hour support
Cultivate loyal customers by building an ongoing relationship with your brand
AnyChat enables you to create long-term and positive relationships by designing conversation flows for each customer, driving improved lifetime value through direct and on-demand contact between your brand and your customers.
- Customized chat flows
- Inform of recommendations for new products, item restocks and more
Data activation through e-commerce platform connections
When integrated with your e-commerce store, AnyChat eliminates the complexity and costs associated with systems integration, enabling you to easily deliver content optimized for customer preferences.
- Connect customer data to e-commerce platforms
- Automated notifications triggered by purchase or shipment
Driving easier cross-border e-commerce
Our team can support in helping you build chat flows that are optimized for local markets, enabling you to easily deploy AnyChat across borders.
- Optimized for major Asian languages
- Development of localized chat flows