Career

Senior Manager, Account Management (Global Business)

Global Business, Bangkok

Building and maintaining strong relationships with key clients, serving as their primary point of contact and trusted advisor
Identifying opportunities for revenue growth and developing strategic account plans to maximize client engagement and satisfaction
Collaborating with cross-functional teams to ensure seamless execution of client projects and initiatives
Providing guidance and support to the team members, fostering their professional growth and development
Conducting regular performance evaluations, setting clear objectives, and implementing performance improvement plans as needed
Keeping up-to-date with industry trends and developments to effectively advise clients on best practices and innovative solutions
Monitoring client satisfaction levels and proactively addressing any issues or concerns
Collaborating with internal stakeholders to drive business growth and achieve company targets<

Bachelor's degree
Have 8+ years experience in account management or client service
Proven experience as an Account Manager, Associate Account Director or Account Director
Fluent in English (Need to work with multi-culture environment)
Strong client relationship management skills with a track record of successfully managing and growing key accounts
Excellent communication and presentation skills, with the ability to effectively communicate with clients at all levels
Strong leadership abilities and the ability to inspire and motivate a team
Result-oriented mindset with a focus on driving revenue growth and achieving targets
Experience in D2C E-commerce, Advertising agencies and Digital Marketing industry is plus