Customer Success

Engineering, Bangkok

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As a part of the Product Growth team, the customer success will play a critical role in enabling internal teams to create value for their customers through AnyManager platform whilst providing valuable market insights and inputs to the product teams.


What You'll Do

  • Gather, store, and analyze client-related data from websites and mobile apps through the platform to enhance client satisfaction
  • Collect and store data from social media platforms using our internal technology and tools
  • Provide assistance in troubleshooting for clients, contributing to the growth of their businesses
  • Participate in data entry, data cleaning, and analysis to maintain accurate and current information within the system
  • Manage daily data reporting operations
  • Develop expertise in the field of publisher growth business, encompassing multiple publisher growth platforms
  • Become proficient in operating the AnyManager platform, comprehending its features and functionalities
  • Collaborate closely with the AnyManager Product Growth Team across various regions


Who You Are

  • Bachelor's degree
  • Minimum 1 year of working experience in data entry or data analysis
  • Proficiency in English, both verbal and written
  • Strong data-oriented mindset, with the ability to derive logical conclusions from data analysis
  • Having knowledge of programmatic advertisement is plus
  • Having knowledge of publisher’s business is plus
  • Having knowledge of Google Cloud Platform is plus
  • Having knowledge of HTML, CSS, JavaScript is plus


Why You'll Love It

  • Competitive salary
  • Performance review (2 times a year)
  • Performance bonus
  • Annual leaves
  • Social security
  • Private medical insurance
  • All-hands meeting at overseas
  • TGIF, monthly birthday and other fun events
  • MVP Awards (prizes up to 8,000USD)
  • Creative office environment located at EmQuartier
  • Work in a professional and dynamic environment
  • Good chance to explore new trends in the digital market