Press Release
Product Update
E-commerce & D2C
Jul 22, 2025
AnyMind Group extends AI customer service agent feature on AnyChat to WhatsApp
AnyMind Group, a BPaaS company for marketing, e-commerce and digital transformation, has today announced that its AI customer service agent feature launched in March 2025 on its conversational commerce platform, AnyChat, is now connected to WhatsApp. This feature was previously available only for LINE. In April 2025, Meta revealed that WhatsApp has more than 3 billion monthly active users globally. In addition, the Asia-Pacific region is home to three of the top five countries with the most WhatsApp Users: India, Indonesia and the Philippines. Wit