Key Account Management (E-Commerce and Social Commerce)

D2C & EC Enablement, Bangkok

At AnyMind Thailand, we are dedicated to empowering e-commerce enablement businesses and driving success in the digital marketplace. We are seeking an enthusiastic Account Management (E-commerce and  Social Commerce) to join our team and foster strong relationships with our valued clients.


What You'll Do 

1. Relationship Management:

  • Develop and nurture strong relationships with key clients.
  • Act as the primary point of contact for key accounts, addressing their needs, queries, and concerns promptly and effectively. 
  • Regularly engage with clients to understand their evolving business needs and objectives.
  • Collaborate cross-functionally with internal teams to ensure seamless delivery of products/services and resolution of client issues.

2. Account Growth and Retention:

  • Identify opportunities for account expansion and upselling additional products/services.
  • Develop and implement strategies to maximize client retention and satisfaction.
  • Analyze account performance metrics and develop action plans to address any areas of concern.
  • Proactively anticipate potential risks to client relationships and implement mitigation strategies.

3. Strategic Planning:

  • Work closely with the clients t to develop key account strategies aligned with their objectives.
  • Conduct market research and analysis to identify industry trends and opportunities for growth within key accounts.
  • Develop comprehensive account plans outlining objectives, strategies, and tactics for each key account.

 Who You Are

  • Bachelor’s Degree
  • 1 year experience as Key Account Management or related field
  • Experience in client-facing and developing marketing campaign 
  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Proven track record of meeting or exceeding quotas and receiving positive customer feedback
  • Professional certification

Why You Will Love It

  • Competitive salary with high commission
  • Performance review (2 times a year)
  • Performance bonus (1 time per year from 0.5-month to 3-month salary amount)
  • Annual paid leave
  • Health insurance
  • Social security
  • Monthly, quarterly, annual MVP awards (prizes up to 8,000USD)
  • Creative office environment located at EmQuartier
  • Work in a professional and dynamic environment
  • Good chance to explore new trends in the digital market