Product Update

AnyMind Group adds AI customer service agents on AnyChat

AnyMind Group [TSE:5027], a BPaaS company for marketing, e-commerce and digital transformation, has today announced that it has launched AI functionality on its conversational commerce platform, AnyChat. The new functionality provides AnyChat users with the ability to toggle between AI and human customer service agents to streamline customer interactions and reduce workload for support teams.

A recent report highlighted that from Q1 2024 to Q3 2024, the use of chat and messenger services globally stayed above 94.5% of internet users over 16 years

Press Release

Product Update

Mar 24, 2025

AnyMind Group’s AnyTag extends support for influencer discovery, campaigns and analytics on Xiaohongshu

AnyMind Group [TSE:5027], a Business-Process-as-a-Service company for marketing, e-commerce and digital transformation, has today announced that its influencer marketing platform, AnyTag, now supports users to run influencer discovery, influencer marketing campaigns and campaign analytics on one of China’s fastest-growing social media platforms, Xiaohongshu. This announcement follows AnyMind Group being named a first-tier partner of Xiaohongshu on February 3rd, 2025.

The move enables marketers to easily discover influencers, activate, manage, anal

Press Release

Product Update

AnyMind Group

Mar 18, 2025

AnyMind Group launches dynamic graph generation capabilities for AnyAI to streamline data analysis

AnyMind Group [TSE:5027], a BPaaS company for marketing, e-commerce and digital transformation, has today announced the launch of dynamic graph generation capabilities for its data and AI utilization platform, AnyAI. The latest enhancement leverages generative AI to enable users to create visual data reports instantly through natural language inputs, improving operational efficiency and accessibility, whilst accelerating decision-making processes.

In today’s fast-paced business environment, making informed decisions based on real-time data is crucia

Press Release

Product Update

E-commerce & D2C

Oct 23, 2024

AnyMind Group releases GenAI-powered customer review analysis module for Shopee and Lazada on AnyX

AnyMind Group, a BPaaS company for marketing, e-commerce and digital transformation, has today announced the launch of a module on its e-commerce management platform,AnyX, that utilizes generative artificial intlligence (GenAI) to collect and analyze customer reviews on e-commerce marketplaces. At launch, this capability is compatible with Shopee and Lazada, and is immediately available in six Southeast Asian markets: Singapore, Thailand, Indonesia, Malaysia, Vietnam and the Philippines.

With the Southeast Asian e-commerce market continuing to grow to

Press Release

Product Update

Influencer Marketing

Sep 12, 2024

AnyMind Group adds GenAI content drafting capabilities to AnyTag and AnyCreator

AnyMind Group, a BPaaS company for marketing, e-commerce and digital transformation, has today announced the launch of a new feature on its influencer marketing platform, AnyTag, and influencer web and app platform, AnyCreator, that utilizes generative artificial intelligence (GenAI) to draft high-quality influencer marketing campaign briefs and optimized social media post drafts based on campaign requirements, reducing manual effort whilst driving creativity and engagement.

On AnyTag, users can create open-call campaigns and work with a pool of over

Product Update

E-commerce & D2C

Jul 4, 2024

AnyMind Group adds WhatsApp Broadcast capabilities to AnyChat

AnyMind Group, a BPaaS company for marketing, e-commerce and digital transformation, has today announced that WhatsApp Broadcast capabilities are now available on its conversational commerce platform, AnyChat, enabling users to simultaneously deliver messages on WhatsApp to fans and potential customers.

The new capabilities open up further means to efficiently disseminate brand, store or product updates and marketing campaign messages to a large number of customers who have opted-in through WhatsApp, enabling smarter delivery, better customer engageme