Senior Executive, Account Management (Live Commerce Business)

We are recruiting on behalf of a leading social commerce and e-commerce agency in Thailand. The company partners with top local and international brands and specializes in live shopping, video commerce, and end-to-end store management across major marketplaces. The Senior Executive, Account Management will be responsible for owning client relationships, driving GMV, and leading a small team to deliver high-impact campaigns and day-to-day store operations.

Who We Are 

               AnyLive is AnyMind Group’s enterprise-grade AI livestream commerce solution built for brands that want scalable, always-on sales with full control and accountability. We combine AI-powered virtual hosts, human-led peak sessions, and performance-driven content frameworks to deliver consistent conversion across TikTok Shop, Shopee, and brand.com. Backed by AnyMind’s regional infrastructure, compliance standards, and data-led optimization, AnyLive enables brands to extend live coverage, reduce operational cost, and drive measurable GMV growth across multiple markets—without compromising brand safety or quality.

What You'll Do 

• Manage end-to-end shopping management / shopping entertainment activities, including live and video shopping campaigns.
• Monitor GMV / GMX performance in real time and proactively identify opportunities to grow sales.
• Review and interpret client budgets and performance reports, and translate them into clear, actionable commercial plans.
• Own and deliver on key KPIs, including:
• GMV (for both agency and brand perspectives)
• Customer Satisfaction (CS)
• Act as the primary contact for assigned clients, building strong, long-term partnerships.
• Coordinate closely with internal teams (media, creative, live, and operations) to ensure smooth and timely execution.
• Prepare performance reports, insights, and recommendations for internal management and client review meetings.
• Lead, coach, and develop a sub-team of approximately 8–10 team members.
• Report directly to the Cluster Account Manager.

Who You Are

• Bachelor’s degree in any field.
• At least 3 years of experience in account management, e-commerce, live commerce, or related sales/marketing roles.
• Demonstrated experience working with online platforms (e.g. TikTok, Shopee, Lazada or similar).
• Proven ability to manage clients, handle multiple projects, and work to targets in a fast-paced environment.
• Strong critical thinking, analytical, and problem-solving skills.
• Confident negotiation skills with clients on plans, KPIs, and budgets.
• English proficiency at upper-intermediate level – able to communicate effectively with international clients in both written and spoken form.
• Experience leading or supervising a small team is required.

Why You'll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave 
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platform

Our Thailand Office