Account Management Manager (Digital Marketing & Global Clients)

We are seeking a highly motivated Account Management Manager to join our Global Client Team at AnyMind Thailand. In this role, you will cultivate and nurture strong client relationships, ensuring their success and satisfaction. You will be instrumental in driving the growth of both local and global businesses while collaborating within a dynamic multinational team.

What You'll Do

• Develop and maintain robust, long-term client relationships, serving as their primary point of contact and trusted advisor.
• Provide strategic guidance to clients on marketing and advertising initiatives, ensuring successful brand development.
• Oversee project timelines and deliverables, effectively managing project progress.
• Create and execute comprehensive project schedules based on team assessments, coordinating client meetings both on-site and remotely.
• Prepare and deliver regular performance reports and insights to clients, highlighting achievements and recommending optimization strategies.
• Monitor campaign performance and client satisfaction, proactively addressing challenges and implementing solutions.
• Identify opportunities to expand client accounts through upselling and cross-selling, driving revenue growth.
• Collaborate closely with cross-functional teams, including sales, marketing, and product development, to achieve client objectives.

Who You Are

• Bachelor's degree
• Fluency in English
• Experience in using AI for work is required.
• 5 years of Account Management / Account Executive / Project Management's experience in the Online Digital Marketing agency industry (Especially Online Paid Media, Paid Media Performance and Influencer Marketing)
• Highly proficient in logical thinking and the ability to connect dots effectively.
• Strong leadership qualities with the capacity to inspire and motivate a team
• Exceptional communication and presentation skills with the ability to effectively interact with clients at all levels
• Experience in D2C E-commerce, Advertising agencies, and Digital Marketing is a plus

Where Are Challenges

• Multi-Platform Mastery: Juggling operations across diverse e-commerce platforms requires quick adaptation and problem-solving.
• Logistics Optimization: Balancing rapid growth with efficient inventory, order fulfillment, and warehouse coordination.
• Data-Driven Decisions: Analyzing complex data to drive strategic improvements in a fast-paced market.
• Tech Integration: Mastering WMS, OMS, and AI tools to streamline backend processes.
• Complex Customer Support: Resolving logistical issues and providing excellent customer service.
• Independent Ownership: Thriving in a dynamic environment by taking initiative and driving results

Why You'll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave 
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime!