Career

Client Success Executive, In-app Advertising & Influencer Marketing

Influencer Marketing, Ho Chi Minh City

As a client success executive in in-app advertising and influencer marketing business, your role will support the business development team while managing and nurturing strong client relationships. You’ll collaborate closely with internal teams - account management, ad operations, and influencer management—to ensure seamless project execution that exceeds client expectations.

What You Will Do

  • Manage and grow a portfolio of assigned accounts by developing strong relationships with key stakeholders
  • Serve as the liaison between local clients and the regional operations team, facilitating proposal development and ensuring smooth project execution
  • Collaborate with cross-functional teams, including account, and influencer management teams…, to ensure client satisfaction and retention.
  • Prepare and proceed with related paperwork (contracts, liquidations,..)
  • Up-selling/ cross-selling on available clients.
  • Finding new business opportunities by approaching new clients
  • Supporting the team to prospect, pitch, and close sales.
  • Engaging in search and research to identify customer’s key needs.

Who You Are

  • Bachelor’s degree in Marketing, Business Administration, or related field
  • At least 1 year of working experience as a Sales Account/ Client Success, or a similar role in the digital marketing industry
  • Experience in professional client relationship management.
  • Proficient English. 
  • Strong communication, presentation, negotiation, and interpersonal skills and well-organized with a good sense of responsibility
  • Good strategic thinking, analytical and listening skills.
  • Clear mindset, result-oriented with passion for work
  • Experience in a fast-paced work environment is a plus

Why You’ll Love It

  • Competitive Salary
  • Performance Review (2 times per year)
  • Performance Bonus (1 time per year from 0.5-3 months salary amount)
  • Annual Leave: 15 days and other leave types
  • Private Health Insurance
  • TGIF, monthly birthday, and other fun events
  • MacBook to be provided
  • Good chance to explore new trends in the digital market
  • Opportunity to learn and work with the most advanced advertising technology platforms
  • Work in a professional, active, international and dynamic environment