Career
Client Success Executive, In-app Advertising & Influencer Marketing
Influencer Marketing, Ho Chi Minh City
As a client success executive in in-app advertising and influencer marketing business, your role will support the business development team while managing and nurturing strong client relationships. You’ll collaborate closely with internal teams - account management, ad operations, and influencer management—to ensure seamless project execution that exceeds client expectations.
What You Will Do
- Manage and grow a portfolio of assigned accounts by developing strong relationships with key stakeholders
- Serve as the liaison between local clients and the regional operations team, facilitating proposal development and ensuring smooth project execution
- Collaborate with cross-functional teams, including account, and influencer management teams…, to ensure client satisfaction and retention.
- Prepare and proceed with related paperwork (contracts, liquidations,..)
- Up-selling/ cross-selling on available clients.
- Finding new business opportunities by approaching new clients
- Supporting the team to prospect, pitch, and close sales.
- Engaging in search and research to identify customer’s key needs.
Who You Are
- Bachelor’s degree in Marketing, Business Administration, or related field
- At least 1 year of working experience as a Sales Account/ Client Success, or a similar role in the digital marketing industry
- Experience in professional client relationship management.
- Proficient English.
- Strong communication, presentation, negotiation, and interpersonal skills and well-organized with a good sense of responsibility
- Good strategic thinking, analytical and listening skills.
- Clear mindset, result-oriented with passion for work
- Experience in a fast-paced work environment is a plus
Why You’ll Love It
- Competitive Salary
- Performance Review (2 times per year)
- Performance Bonus (1 time per year from 0.5-3 months salary amount)
- Annual Leave: 15 days and other leave types
- Private Health Insurance
- TGIF, monthly birthday, and other fun events
- MacBook to be provided
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
- Work in a professional, active, international and dynamic environment