IT Help Desk Executive

What You Will Do

• Check damaged laptops condition, propose work with vendors to come up with repairing solutions and work with vendors to fix laptops
• Work with vendor to manage company internet
• Support apps installation (Microsoft Office, printer, adobe, other apps) for new hires and reset laptops for resignees
• Manage company server 
• Manage company external accounts (Microsoft Office, Adobe, Creative, CG, ...)
• Create company accounts for new hires (Workplace/ Workchat, Gmail, ...) and terminate accounts for resignees
• Control company data protection
• Manage company security cameras and phone lines
• Support other tasks if needed 

Who You Are

• Bachelor’s degree in Information Technology or Computer Science or similar field.
• Proficiency in Vietnamese & English
• Minimum 1 year of experience working as an IT Help Desk Technician or Help Desk Specialist or relevant role.
• Ability to diagnose and resolve basic technical issues
• Good understanding of computer systems, mobile devices and other tech products
• Good communication, interpersonal skills and problem-solving abilities

Why You'll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-month to 3-month salary amount)
• Annual Leave: 15 days and other leave types
• Quarterly, Annual MVP Awards 
• Private health Insurance
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in professional, active, international and dynamic environment