Career
IT Help Desk Executive
People, Ho Chi Minh City
What You Will Do
- Check damaged laptops condition, propose work with vendors to come up with repairing solutions and work with vendors to fix laptops
- Work with vendor to manage company internet
- Support apps installation (Microsoft Office, printer, adobe, other apps) for new hires and reset laptops for resignees
- Manage company server
- Manage company external accounts (Microsoft Office, Adobe, Creative, CG, ...)
- Create company accounts for new hires (Workplace/ Workchat, Gmail, ...) and terminate accounts for resignees
- Control company data protection
- Manage company security cameras and phone lines
- Support other tasks if needed
Who You Are
- Bachelor’s degree in Information Technology or Computer Science or similar field.
- Proficiency in Vietnamese & English
- Minimum 1 year of experience working as an IT Help Desk Technician or Help Desk Specialist or relevant role.
- Ability to diagnose and resolve basic technical issues
- Good understanding of computer systems, mobile devices and other tech products
- Good communication, interpersonal skills and problem-solving abilities
Why You'll Love It
- Competitive Salary
- Performance Review (2 times per year)
- Performance Bonus (1 time per year from 0.5-month to 3-month salary amount)
- Annual Leave: 15 days and other leave types
- Quarterly, Annual MVP Awards
- Private health Insurance
- MacBook to be provided
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
- Work in professional, active, international and dynamic environment