Career
[D2C] Senior Executive Operations
D2C, Delhi
Location
- Gurgaon, India
What You'll Do
- Drive short- and long-term E-commerce strategy to meet and exceed company's objectives
- Own the E-commerce P&L, including media budget, sampling, promotions
- Partner closely with external agency and cross-functional digital marketing team to develop investment strategy and manage monthly budgets to maximize ROAS
- Help support planning and execution of E-commerce ad spend with media agency, that support the brand's sales goal and marketing focuses
- Oversee entire customer site experience by partnering with marketing to create content including product page, brand store, assets, videos, reviews and refreshes
- Manage day-to-day Vendor Central operations, such as inventory management, order tracking, forecasting, new launches and suggested replenishments
- Stay on top of e-commerce industry trends and use data & information to adapt existing campaign strategies
- Run and analyze relevant reports and present findings and recommendations to optimize the business
- Partner with marketing on calendar for all new launch, promotions and campaigns
- Own the catalog maintenance on E-commerce and ensure all products are in stock
- Track competition, category trends and other retail sites, to implement growth strategies
- Build key seasonal programs by determining the right assortment and high ROI supporting tactics
- Monitor selling data from E-commerce portals vendor central and deliver reporting to the appropriate team members
- Develop and maintain excellent customer relationships in all functions
- Other duties as assigned
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Preparing Daily/Weekly/Monthly sale report
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Analyzing difference within monthly sale Target vs actual achievement.
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Making calls to customers or vendors and give all necessary detail through mail
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Maintain Payment collection & vendor records in Excel worksheet.
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Regular report to the immediate manager and top level management about the daily collections.
Who You Are
- 2-3 years ecommerce or agency experience within Retail, CPG, wholesale, or DTC Interest
- Previous E-commerce experience strongly preferred
- Strong attention to detail and accuracy of execution
- Interest and enthusiasm for digital and the D2C industry
- Bachelor's degree required
Nice To Have
- Clear communication in both oral and written forms