Career

Account Management (JP Clients)

D2C, Bangkok

Act as the primary point of contact for assigned accounts, serving as a liaison between the client and our organization.
Provide clients with marketing and advertising support to facilitate the successful establishment of their brands in the market.
Work closely with internal and external stakeholders to ensure the successful delivery of services.
Monitor job progress and adhere to established timelines to ensure timely project completion.
Create project timelines based on assessments by the responsible team and align them with client expectations.
Organize meetings with clients, both on and off-site, to discuss project progress and maintain a strong client relationship.
Develop project timelines for assigned digital marketing campaigns to meet client objectives.
Consolidate reports customized to client requirements, highlighting key findings and offering meaningful recommendations.
Gather relevant data and insights to evaluate account performance and set digital marketing direction.
Continuously monitor campaign performance, identifying potential issues, and working on preventive solutions. Stand by to resolve problems as they arise.
Collaborate with third-party vendors to ensure contract compliance.
Identify opportunities for upselling and suggest additional services to clients.

Bachelor's degree in Business, Marketing, or a related field (Master's degree is a plus).
Proven experience in account management, preferably in a digital advertising or marketing context.
Strong English and Thai skills (both written and spoken).
Strong communication and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Data-driven mindset with the ability to analyze and interpret performance metrics.
Client-focused with a dedication to providing excellent service.
Results-oriented and able to meet or exceed client objectives.
Strategic thinking and a passion for digital advertising and marketing.